How to Track Your Transaction Status

You can check the current status of your payment at any time through the Paybis partner payment widget.

Step-by-step:

1. Go to the partner payment widget: https://payb.is/

2. Enter the email address you used when placing your transaction.

3. Click Continue.

4. Check your email for the one-time code and enter it into the widget.

5. Once verified, you’ll see your transaction list.

6. Select a transaction to view its current status and detailed progress.

Understanding transaction statuses

Here’s what each status means:

• Pending / Waiting for payment:
  The payment has been initiated, but we haven’t yet received confirmation from your payment provider. Request for additional verification may also show this status.

  • This is normal for new or in-progress transactions.

  • If the status doesn’t update after some time, contact your payment provider or our support team.

• Completed:
  The payment has been successfully processed.

  • You should also receive a confirmation email.

  • No further action is needed.

• Rejected / Cancelled:
  The transaction was not completed. This may happen due to:

  • An expired session or timeout

  • Insufficient funds or a declined card

  • Incorrect payment details
    You can start a new transaction if you still wish to proceed.

  • Rejected for security reasons