Charlie
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Recent activity by Charlie-
How to Complete Account Verification (KYC)
Why We Do KYCWe perform Know Your Customer (KYC) checks to: Comply with global regulations. Prevent money laundering, financing of terrorism, and fraud. Ensure a safe trading environment for all us...
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How do I pass liveness?
To pass liveness verification, you have to have a working web or mobile camera. You will be asked to record a short video of yourself—it will take just a couple of seconds. Please use the l...
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What if my camera is not working?
To get yourself verified, you need to allow access to your webcam, when prompted by your browser. If you have already done this but your webcam is still not working, you might need to check your ...
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My credit/debit card payment was declined, but money is still reserved in my bank account.
We pre-authorize your funds for each transaction, thus, if your payment has been declined, your money will free up instantly or within 72 business hours.In rare cases and depending on your bank po...
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What is the pre-authorization of funds?
When you initiate a transaction using a credit or debit card, a pre-authorization is performed by Paybis’s payment processing partner. This pre-authorization places a hold on the amount you intend ...
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Proof of Address (PoA)
Proof of address might be requested as a part of the verification process..Acceptable documents include: Utility bill not older than 3 months; Bank statement showing consecutive payments ...
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Examples of scams and fraudulent activity
The cryptocurrency industry is developing rapidly, and therefore the interest in it from scammers and fraudsters is growing just as quickly. We want to share our experience with you and warn our c...
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Unsupported cryptocurrencies for residents of Alaska, Louisiana, Nevada, New Mexico, Puerto Rico, Vermont, Washington, Texas
For the customers residing in the following states: Alabama Alaska Arkansas Minnesota Nevada New Mexico North Dakota Puerto Rico (unincorporated territory of the US) Vermont Washington Pay...
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Source of Funds (SOF)
As part of ongoing transaction monitoring, we have to make sure that the source of funds/wealth of our customers is legal. Therefore, at some point in using our services you might be requested to s...
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Restricted locations
🌍 Restricted Jurisdictions & GeographiesTo maintain the highest international security standards and comply with Anti-Money Laundering (AML) and Counter-Terrorist Financing (CTF) regulations, Paybi...