As you are using our solution for payments, occasionally, you might face minor obstacles. Our Paybis support team will gladly assist any customer with the following two parts:
Transactions
Paybis support team will assist customers in how to start a transaction and any type of payment issues with the available methods. We will happily consult on them. Please be sure to provide your registered email and/or transaction invoice ID to our team so they can assist you quickly.
Verifications
Paybis support team will help with any verification troubles concerning identity verification, payment verification, and other verification requested by our team.
Anything else that does not fall under these two categories is out of Paybis's support scope. If you are unsure if your question is within our scope, you are still welcome to contact us so we can consult you the best way possible.