FAQ
- What Is the Paybis On-Ramp?
- How can I cancel a transaction or get a refund?
- Scope of support
- Can I buy crypto without verifying my documents?
- Do I need to verify my account before placing a new order?
- What do I need to verify my account?
- How long does the verification process take?
- My camera is not working, what should I do?
- My transaction is completed but I have not received my crypto in my wallet.
- I have canceled my transaction. How long does it take to receive the funds back?
- My payment is under review, how long can it take?
- Can I use a virtual card?
- How can I remove my card?